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How 99abb Handles Your Personal Information

Your privacy matters here. This page sets out exactly what data we collect when you use your 99abb account, how we use it, and what rights you have — including the right to access, correct, or request removal of your information.

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99abb How 99abb Handles Your Personal Information
HOW WE PROTECT YOUR DATA

Security, Retention, Cookies and Your Rights

We use SSL encryption across every page of the 99abb platform, which means the data travelling between your device and our servers — including your JazzCash deposit details — is protected in transit. Account logins are verified via a one-time code sent to your registered mobile number, reducing the risk of unauthorised access even if your password is compromised. We review data retention periods regularly; once your account is closed and the required legal retention window has passed, personal data is deleted from active systems.

SSL Encryption

Every connection to 99abb is encrypted with SSL. Your payment details, login credentials, and account data travel securely between your phone or browser and our servers.

OTP Login Verification

Each login triggers a one-time code to your registered mobile number. Even if someone has your password, they cannot access your account without that second step.

Data Retention Policy

We keep your data while your account is active and for the period required by applicable law after closure. After that window, personal data is removed from live systems.

Your Rights and Requests

You can request a copy of your data, ask us to correct inaccurate details, or withdraw consent for optional data use. Submit requests via Live Chat or the in-account Help section.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access the data we hold on you, correct something inaccurate, or ask us to delete your account information, our support team handles these requests directly. We aim to respond within a reasonable timeframe, and we'll confirm receipt as soon as your message reaches us. Contact us through any of the channels below.

Live Chat Open the chat icon inside your 99abb account dashboard any time you need to raise a privacy question or submit a data request — our team picks it up promptly.
Email Support Send your full name, registered mobile number, and a description of your request to our support address found in the account help section. We confirm receipt by return.
Account Help Section Log into your 99abb account, head to the Help section, and select 'Privacy & Data' to submit a formal data access or deletion request through the on-site form.

Common Questions About Your Data on 99abb

Below are the questions we hear most often about how your personal information is handled. If something isn't covered here, reach out through Live Chat or the Help section of your account.

We collect your name, mobile number, and the payment details you provide — such as your JazzCash or Easypaisa wallet reference. We also log your device type and login timestamps for account security.

We receive only the transaction reference and mobile wallet identifier needed to verify and clear your deposit. Your full wallet PIN is never collected or stored by us at any point.

Yes. Log into your account, go to the Help section, and select 'Privacy & Data' to submit a data access request. You can also contact us via Live Chat or email through the same Help section.

We retain your data for the period required by applicable law after account closure. Once that retention window ends, your personal information is removed from our active systems.

We share data only with payment processors — such as those handling JazzCash, Easypaisa, and Raast transactions — and with any authority that makes a lawful request. We do not sell personal data.

Reach out via Live Chat inside your account or use the 'Privacy & Data' form in the Help section. State what you'd like corrected or removed and we'll confirm the action taken.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.